Clinic policies

Educational scope (core policy)

WeAD AI Health Clinics exists to help users organize and understand health-related information. Outputs — including text, voice replies, image analyses, and generated reports — are educational and exploratory. They are not:

• A medical diagnosis or definitive clinical conclusion
• A prescription, treatment order, or medication recommendation you should follow without a licensed clinician
• A signed fitness-for-work, insurance, or legal medical certificate
• Emergency triage that replaces calling local emergency services

You remain responsible for decisions about your care. When in doubt, see a qualified healthcare professional in person.

AI consultation policy

The AI consultation room and report generator use large language models and vision models. These systems:

• Can be wrong, incomplete, or overconfident — especially with rare conditions or subtle labs
• Do not examine you physically and cannot order tests
• Use public reference data (PubMed, MedlinePlus, OpenFDA, RxNorm) when available; absence of a flag does not mean you are healthy
• Are presented under personas such as Dr. Family and specialty physicians for clarity, not because a human doctor reviewed your case in real time

We do not display third-party AI vendor names in the user interface. Under the hood, model providers may change as the service is maintained.

Image analysis policy

You may attach images in the AI consultation room (any specialty) and in the dermatology visit form. The image is sent to our AI vision provider for description and red-flag screening. The AI describes what it sees in plain language; it does not diagnose disease. Image quality, lighting, and framing significantly affect the usefulness of the analysis.

Do not upload images that contain other people without their consent, identity documents, or content that violates law. Do not rely on AI image review for time- sensitive concerns — see a licensed clinician.

Specialty and occupational use

Department-specific intakes and job-medical style questions help you prepare documentation. Employers, insurers, or regulators should not treat clinic output as official clearance unless they explicitly accept educational drafts — which we do not guarantee.

Mental health and crisis

The mental health screening flow is not a crisis service. If you or someone else is at risk of self-harm or suicide, contact local emergency services or a crisis hotline immediately. Examples:

• U.S.: 988 (Suicide and Crisis Lifeline)
• U.K.: 116 123 (Samaritans)
• Philippines: 1553 (NCMH Crisis Hotline)
• International directory: findahelpline.com

Children and vulnerable users

Pediatric intake flows are for guardian-led educational use. The Clinic is not a substitute for pediatric emergency or specialist care, especially for infants, fevers in young children, or any rapidly worsening symptoms.

Live doctor consultations (coming soon)

We are building a live video consultation feature with real licensed physicians, launching alongside our remote-doctor application program. When live consults launch, they will be governed by additional consents covering jurisdiction-specific telemedicine rules. Until then, all "doctor" interactions in the Clinic are with AI personas.

Service changes

Features, departments, AI providers, and any future paid tiers may change as the platform evolves. Material policy changes will be reflected on this page with an updated date.

Feedback and complaints

Message us on Telegram at @weadvertizers for clinical-content concerns, suspected inaccuracies, accessibility issues, or feedback. We use feedback to improve guardrails and prompts.